🛡 21+ | Safe and Responsible Gaming

90jll's commitment to responsible gaming

90jll believes that entertainment is truly enjoyable only when it is experienced in a controlled and mindful way. With our tools and guidelines, you can always play safely.

What is responsible gaming and why is it important?

Online gaming and betting is a popular form of entertainment, but it can become a source of financial and mental stress for some people. At 90jll, we place the protection of every player as our highest priority. Responsible gaming means more than just sticking to a budget — it means treating gaming as entertainment, never placing extra bets to chase losses, and maintaining your responsibilities toward family and work.

90jll is only for people aged 21 and above. We verify age at the time of account creation and take active steps to prevent access by minors.

Online gaming is a legitimate leisure activity, but for some people it can become addictive. Research shows that three habits keep a player healthy in the long run: setting a fixed limit before playing, keeping track of your spending, and taking breaks when needed. 90jll has built multiple features to directly support the development of these three habits.

Our goal is for every user to play at their own pace, within a budget that suits them, and with complete awareness. No pressure, no hidden conditions — just transparent entertainment. All of our responsible gaming tools and policies are discussed in detail below.

21+

For people aged 21 and above only — age verification is mandatory at 90jll

Our responsible gaming features

All of these protective tools are available free of charge on every 90jll account. Contact us on live chat and our support team will help activate any tool you need.

Deposit Limit

You can decide for yourself the maximum amount you will deposit per day, per week or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period.

Time-Out

If you feel you need a break, you can take a Time-Out for anywhere from 24 hours to 30 days. During this time your account will be automatically inactive and you will not be able to log in.

Self-Exclusion

If you choose a long-term self-exclusion, your account will be completely closed for 6 months to 5 years. No promotional messages will be sent during this period. Contact support to use this option.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a set period. Once that amount is reached, the system will automatically prevent you from placing further bets.

Session Time Reminder

Set a session time limit to receive notifications about how long you have been playing. When the set time has passed, a warning message will appear on screen to remind you to take a break.

Account Security

Keep your account secure with a strong password and safe login method. Do not share your password with anyone to prevent others from using your account.

How do you set limits?

Setting limits at 90jll is simple and quick. Let our team know via live chat at any time — speaking in Bengali is all it takes.

Daily Deposit Limit

You will not be able to deposit more than a set amount per day. Set any amount starting from a minimum of ৳500, based on what works for you.

Weekly and Monthly Limits

Set a weekly or monthly deposit limit for long-term budget planning. You will have no worry about overspending at the end of the month.

Betting Limit

Limit the amount you bet per single bet or per session. This tool is especially useful for avoiding large losses.

Recognise the signs of a problem

If any of the following signs appear in you, seek help immediately:

Placing increasingly larger bets again and again to chase losses — this is the main sign of problem gaming.

  • Playing to earn money rather than for entertainment
  • Hiding your gambling from family or friends
  • Neglecting work, studies or family
  • Unable to stop playing even when you want to
  • Betting with borrowed money or by cutting essential expenses
  • Feeling restless or angry when you cannot play

The golden rules of safe gaming

  • See gaming as entertainment, not a source of income
  • Set a budget in advance and stick to it
  • Never bet with borrowed money or money set aside for bills
  • Avoid playing when drinking or under mental stress
  • Review your win-loss record regularly
  • Set a fixed amount of time for playing each day
  • If you lose, take a break instead of trying to chase your losses
  • Spend time with family and friends — gaming is not the only entertainment
  • Use your account yourself only, do not share it with anyone
  • If you feel a problem, contact support right away

Protection of Minors

90jll firmly believes that people under 18 should not and must not use this site. Age is verified at the time of account registration. If there are minor members in your household, use parental control software on your device and keep your 90jll login details secure. If you have any suspicion, let our support team know — we will act quickly.

Need help? Contact us now

If you feel that gaming is getting out of your control, do not hesitate to talk to us. 90jll's 24/7 live chat support is fully available in Bengali and is here for you. Our team will assist you with any step including self-exclusion, setting limits or closing your account.

Your conversation is completely confidential. Asking for help is proof of courage, not weakness.

🎧 Contact Support

24/7 Live Chat — instant help in Bengali
[email protected] — reach us by email for details
Round-the-clock service based on BST (UTC+6)
Fully confidential and secure conversations

Responsible gaming FAQ

Answers to the most frequently asked questions are provided here.

To set a deposit limit, contact our 24/7 live chat support. Let the support team know your preferred daily, weekly or monthly limit — they will activate it on your account immediately. Reducing a limit takes effect right away; a cooling-off period applies when increasing one.

Yes. After self-exclusion is activated, any remaining balance in your account can be withdrawn according to the rules. The minimum withdrawal amount is ৳1,000 and the process is usually completed within 10–45 minutes. New deposits or betting are not possible during the exclusion period.

Time-Out is a short-term break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is long-term — from 6 months up to 5 years. Even after the exclusion period ends, a review process must be completed before the account can be reactivated. For serious concerns, self-exclusion is the better choice.

At 90jll, providing a date of birth is mandatory during registration and must meet the 21-year-old requirement. In cases of doubt, we request additional identity verification. If an underage account is identified, it is closed immediately and any associated funds are returned properly.

First, let our support team know — we can temporarily or permanently close your account right away. Also seek help from a trusted family member or a mental health professional. Remember, asking for help is not a weakness; it is a courageous step.

If you believe a family member is having problems on our platform, please contact us at [email protected]. We will review the situation and take the necessary steps. While we cannot close an account directly based on a third-party request, information about protective tools will be sent to the person concerned.

Enjoy the best gaming experience at 90jll safely

Play responsibly — enjoy entertainment within your limits. We are always here for any help you need.